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Policy · fair pricing
Appliances break, but bills shouldn't. Every DEWANJI SMART HOME repair is quoted in writing up front. If you see a surprise charge on any invoice, it's on us.
Every repair gets an itemised quote — parts, labour, GST. Signed off by you before a single screw is turned.
Fixed-rate repairs on the board, not 'per visit' surprises. The price we quote is the price you pay.
We show you the old part and the new part side by side. Warranty on genuine spares carried on the bill.
No 'emergency fees', no hidden travel surcharges inside Jaipur serviceable areas, no add-ons you didn't approve.
The ₹0 penalty clause
If your final invoice includes any line you didn't approve in writing, you don't pay it — and we still honour the 30-day service guarantee. Store it, screenshot it, or just remember it: it's what makes us DEWANJI SMART HOME.